For extra peace of mind, The Wool Shop provides its customers with a 30-day replacement guarantee on all yarn purchased through the website and in store. On the very odd chance of yarn being defective, please refer to our Shipping page for more details.

Ashford: Wheels, Looms and Drum Carders

You can rest assured when purchasing any of Ashford's wheels, looms and drum carders both in-store and on the website. The Wool Shop provides its customers with a 12-month warranty to cover any manufacturer defects.

Proof of Purchase

If you are returning a product under guarantee, please also provide your receipt as proof of purchase from The Wool Shop. 

Note: The product must be purchased from The Wool Shop to be covered by our guarantee.